Testimonials

At the Purple House Clinic, we are absolutely commited to maintaining the highest standards in clinical care and customer service. But don’t just take our word for it – please read the testimonials below.

For privacy reasons, our testimonials are anonymised. Rest assured, we are dedicated to transparency and ethical practices across all our operations.

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I would like to thank you from the bottom of my heart for all your help for taking us seriously, listening and supporting us when no one else did. You have helped our family more than you could imagine and we are eternally grateful.

Parent

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We didn’t really know what to expect when I took my teenage daughter to a Psychologist at Purple House. In the first session I sat in for a while until she was comfortable talking to the Psychologist alone. This didn’t take very long at all and very quickly these weekly sessions became a lifeline for my daughter. She looked forward to her time at Purple House and was taught simple but effective tools and techniques to help her rationalise and learn to deal with day to day life and all its issues. My daughter had been struggling with anxiety and very low self-esteem. By the end of her time at Purple House, she was more confident, able to talk more openly with me and armed with tools she had learnt to help her.

Parent of young child

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I have been suffering from severe anxiety since I was around 12 years old. The decision to start psychological therapy was an extremely difficult one to make. When you suffer from such severe anxiety, it’s so crucial that you find a safe and comfortable environment and a therapist that makes you feel the same way. I can truly say that during my time with my Psychologist at Purple House I never felt unsafe, uncomfortable or judged. I left each session feeling as if a weight had been lifted and I could now understand myself a little better.

Young client

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The Psychologist at Purple House suggested various interventions for our son which were implemented at home and at school. Following these changes, there has been a miraculous turnaround in his well-being. I can’t thank Purple House enough – our lives have been transformed!

Parent of young client

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The Psychologist at Purple House was amazing. I felt safe with her from the very first session. She was supportive and professional and with her help I have been able to begin the journey back to truly living my life. She has changed my life in a very real way and I’m so proud of myself for making it as far as I did with her help. Thank you!

Adult client

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Choosing to have therapy at Purple House provided a fundamental change in my life. I started therapy with intense feelings of shame, self hatred and a bucket load of insecurities which felt like they were consuming my mind. I left therapy feeling nearly whole again; I no longer hated myself and I could finally see so much light in my life. During the last 7 months, since my last session, I have truly felt like a new woman and this is thanks to the quality of the therapy I had. When faced with a tough day I have been able to replay the sessions in my mind to get me back on to the right track. I have had therapy a number of times over the last 12 years – private and NHS (I am 24 now) and I nearly lost hope in anyone being able to help me, so choosing to commit to therapy with Purple House felt like my last chance. I feel like me again, and a lot of that is down to the amazing service the clinician provided.

Client

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The team were helpful, kind, and thorough. They really took time to listen to our concerns and experiences, and were incredibly patient with our many questions. They also kept us well informed at every step, explaining how and why they had come to particular decisions in how to proceed in a way that was tailored to our son and his needs. We felt that all conclusions and recommendations in the final report were explained in depth and we’re just incredibly grateful to have had a diagnosis in such a short space of time, having waited 2 years for statutory assessments and heard very little. We can’t thank you enough for finally giving us the tools required to proceed with adequately supporting and advocating for our child through a potentially difficult transition from nursery to Primary school in these difficult times. The report has been well received by all agencies involved in his care and recommendations will be applied as much as possible. Our fears that a private assessment might not carry as much weight have been allayed, and indeed, all services were delighted to have a gold-standard report to refer to from the beginning of his school career.

Parent of a young child

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Following our assessment we were provided with extremely thorough reports. There was a professional approach to our care and the team were very knowledgeable and friendly, putting us all at ease. 

Parent

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We experienced a very sensitive and professional service from all members of staff at Purple House we were involved with.

Parent

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We were very happy with all aspects of the diagnostic process at Purple House, the support and aftercare, as well as ongoing assistance. 

Parent

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The treatment my granddaughter received at Purple House has made such a difference to her; she is now a very happy teenager.

Grandparent

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As a result of diagnosis my son received after his assessment at Purple House, he feels a weight has been lifted from him & he is happy to be himself.

Parent

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I can’t thank you Purple House enough for your help. I have been beside myself with worry about my son these last few months, but things have improved substantially since his therapy and we can look forward to a lovely family time ahead. 

Parent

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We’ve been through a rollercoaster of emotions with my daughter’s difficulties. Following her assessment at the Purple House Clinic, I’m so thankful to now have answers and a better understanding. The information and recommendations Purple House made will help towards supporting our daughters future. 

Parent

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Thanks for your careful insight into our daughter’s needs. After 12 years of being her parents, it feels that you are the only person who has fully understood her and her needs and what we are trying to support. It’s a huge relief. 

Parent

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My family & I will always be very grateful to you for everything you have done to help our daughter. In all the years we have been accessing mental health support, none of us have come across anybody who matches your kindness, understanding, knowledge, skills and expertise. You are exceptional & I’m so pleased we found you.

Parent of young client

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Hayley Poole was recommended to me by a colleague and since then has been my first choice go-to clinical psychologist for all my clients. She is efficient and effective in her approach, straddling well the tension of client confidentiality and collaborative team working. She has proven invaluable to many of my clients as they recover from often life-changing injuries, and is able to help them make sense of the trauma they have experienced and the situations they face. I would go so far as saying she has been instrumental in restoring hope, and helping avoid relationship break downs in very challenging situations. She is approachable, straightforward and extremely skilled in building rapport with a variety of different clients. I have learnt a great deal working with Hayley and I look forward to continuing that partnership. Thank you, Hayley!

Personal Injury Case Manager (re. the Purple House Clinic, Rugby)

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